Privacy Policy

PRIVACY POLICY

Simple WhatsApp Ordering  is fully committed to respecting your privacy and shall ensure that your personal information is safe with us. When you set up an account with us, contact us, or participate in

activities on our site, we gather personal information from you such as name, e-mail

address, mobile number, address etc. We do not collect personal information from you when

you visit our site unless you intend to advertise or use our services or want to know more

about them

User Accounts

In order to use most aspects of the Services, you must register for and maintain an active

personal user Services account ('Account'). Account registration requires you to submit to

Simple WhatsApp Ordering , certain personal information, such as your name, address & mobile phone number. You

agree to maintain accurate, complete, and up-to-date information in your Account. You are

responsible for all activity that occurs under your Account, and you agree to maintain the security

and secrecy of your Account username and password at all times.

User Requirements and Conduct

You may not authorize third parties to use your Account. You may not assign or otherwise

transfer your Account to any other person or entity. You agree to comply with all applicable laws

when using the Services and you may only use the Services for lawful purposes (e.g., no

transport of unlawful or hazardous materials). In certain instances, you may be asked to provide

proof of identity to access or use the Services, and you agree that you may be denied access to

or use of the Services if you refuse to provide proof of identity

Text Messaging

By creating an Account, you agree that Simple WhatsApp Ordering  may send you text (SMS) messages as part of the normal business operation of your use of the Services. You acknowledge that opting out of

receiving text (SMS) messages may impact your use of the Services

Promotional Codes

Simple WhatsApp Ordering  may, in Simple WhatsApp Ordering 's sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services, subject to any additional terms that Simple WhatsApp Ordering  establishes on a per promotional code basis ("Promo Codes"). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise); (iii) may be disabled by Simple WhatsApp Ordering  at any time for any reason without liability to Simple WhatsApp Ordering ; (iv) may only be used pursuant to the specific terms that Simple WhatsApp Ordering  establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. Simple WhatsApp Ordering  reserves the right to withhold or deduct credits or other features

or benefits obtained through the use of Promo Codes by you or any other user in the event that

Simple WhatsApp Ordering  determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.

User Provided Content

Simple WhatsApp Ordering  may, in Simple WhatsApp Ordering  's sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to Simple WhatsApp Ordering  through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions ("User Content"). Any User Content provided by you remains your property. However, by providing User Content to Simple WhatsApp Ordering , you grant Simple WhatsApp Ordering  a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and Simple WhatsApp Ordering  s business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page

periodically for any changes. We will notify you of any changes by posting the new Privacy Policy

on this page. These changes are effective immediately, after they are posted on this page.

1.1 Cancellation

(a) You have the right to cancel your order till you get a confirmation call. Once confirmed, you

shall not cancel your order.

(b) Even though unlikely, if any item in your cart is unavailable, you will be informed about this

through the number you have provided us. In such an event you will be entitled to cancel the

entire order and shall be entitled to a refund in accordance with our refund policy.

(c) We reserve the rights to cancel your order if:

i. Address provided by You is outside our delivery zone;

ii. You fail to attend our confirmation call;

iii. You fail to give enough information, direction at the time of delivery;

iv. Unavailability of cart items;

v. Failure due to any unforeseen reason or any attributable to the vendor.

1.2 Refunds

(a) If you pre-pay, you are entitled for a refund in the following circumstances:

i. Your order packaging has been tampered or damaged at the time of delivery;

ii. Simple WhatsApp Ordering  cancelling your order due to the following reasons: Address provided by You is outside our delivery zone, or You fail to attend our confirmation call;

iii. You cancelling the order at the time of confirmation due to unavailability of the items you

ordered at the time of booking.

iv. Our decision on refunds shall be at our sole discretion and shall be final and binding.

1.3 If you choose cash on delivery then you will not be required to pay for:

(a) Orders where the packaging has been tampered or damaged by us;

(b) Wrong order being delivered;

(c) Items missing from your order at the time of delivery.